JIAN XR · SUPPORT
How can we help?
For product support, privacy questions, or account and data-deletion requests, contact Lingjing VR Studio at robert.ao.huang@gmail.com.
如需产品支持、咨询隐私问题，或申请删除账户与数据，请发送邮件至 robert.ao.huang@gmail.com 联系灵境VR工作室。
Product support · 产品支持
Include your headset model, JIAN XR version, a short description of the issue, and the steps that led to it. Do not send passwords or authentication codes.
请提供头显型号、JIAN XR 版本、问题简述及复现步骤。请勿发送密码或验证码。
Email supportData deletion · 数据删除
Use the subject “JIAN XR Data Deletion Request” and include enough information to identify your account. After reasonable verification, we will complete deletion or de-identification within 30 days, subject to legal and security exceptions described in our Privacy Policy.
请使用邮件主题“JIAN XR Data Deletion Request”，并提供足以识别账户的信息。合理核验后，我们将在30天内完成删除或去标识化；适用的法律与安全例外详见隐私政策。
Request deletionPrivacy · 隐私
Read how JIAN XR handles Meta account information, server logs, viewing activity, hand tracking, spatial input, and passthrough.
了解 JIAN XR 如何处理 Meta 账户信息、服务器日志、观看记录、手势追踪、空间输入和透视功能。
Read the Privacy Policy